VP SERVICE DELIVERY


ROLE DESCRIPTION: Volunteer responsible for professional development, education and chapter events in accordance with chapter policies and bylaws.

Estimated volunteer hours per month:

 

ROLES AND RESPONSIBILITIES:

  •   The Vice-President of Service Delivery is responsible for the effective management of all developed and mature member services.
  •   Define strategies for improvement in training programs
  •   Develop plans for and coordinate the chapter’s external educational activities, such as study groups, seminars, workshops, courses, and other educational activities
  •   Manage chapter-created credential examination review courses and other such courses
  •   Provide information and guidance to members and non-members on career development and certification/re-certification in the context of PMI
  •   Incorporate feedback, suggestions and recommendations as necessary to enhance effectiveness and value delivered to the audience and chapter regarding the contents and logistics of programs
  •   Recommend, develop and deliver project management education materials, courses, presentations and sessions
  •   Provide the information necessary to market the education, PMI certification, as well as training opportunities offered by the chapter
  •   Coordinate and publicize/organize chapter social networks
  •   Promote the project management profession through the planning and coordination of special events, as identified by the chapter board, designed to enhance and expand the skills and knowledge of project managers
  •   Oversee events, presentations and training programs
  •   Invite key influencers from industry to participate in community events
  •   Develop and implement a program roadmap for all events
  •   Develop and implement a succession and transition plan

 

ROLE SPECIFIC SKILLS:

  •   Program and Event Planning Skills
  •   Ability to Develop and Manage Program and Event Schedules
  •   Knowledge of PMI Credentials and PDUs
  •   Content and Curriculum Development
  •   Contract and Vendor Management
  •   Ability to Create and Analyze Program Surveys and Evaluations
  •   Basic Budget Management Skills

 

OTHER LEADERSHIP SKILLS:

  •   Ability to Delegate Effectively
  •   Public Speaking/Presentation Skills
  •   Team Building Skills
  •   Facilitation Skills
  •   Time Management Skills
  •   Adaptability/Flexibility